In your Promega.com account, you can use our Site Locator tool to find a Helix unit near you. If you do not currently have a Helix pass, you can register for one to access the unit.
Promega's Helix On-Site Stocking program supports various sizes of cabinets, refrigerators, freezers and ultra-low freezers. Learn more about the Helix collection here
You can add a new product to your unit by clicking "Add to Helix" on any product page, as long as the temperature requirements match your unit. You can also email us directly at firstname.lastname@example.org to request a product addition. If the product you need is not able to be stocked in any Helix, please login to your Promega.com account and purchase via the web or contact Customer Service if you require additional assistance.
Helix units use RFID technology to identify which products are present. When an item is removed and the door is shut, the Helix unit will scan itself to identify what is no longer in stock. It will then send an invoice to the account linked to your pass.
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The Helix mobile app is available for Apple and Android devices. Please visit the App Store | Google Play and search for 'Helix by Promega' to download the app.
The Helix mobile app helps you find a nearby Helix unit, view your unit's inventory and unlock your unit by using your phone as your pass. You can also access product-specific information.